The
Thrift Store has sufficient staff to make deliveries and pick ups 2 days of the
week. Accordingly, the following guidelines are provided:
Any
customer desiring pick up or delivery must contact the store and provide
complete information, e.g. their name, phone number and home address, as
well as a description of the items being picked up or delivered. On the day
for pick up/delivery our driver will call to coordinate the pick up/delivery
time and secure detailed directions.
Deliveries
will cost $15 with large items costing $25 (beds and entertainment centers
requiring disassembly plus outdoor grills consisting of more than one unit).
These charges are to be paid when the items are purchased. Some very large
items in the store will be designated “not to be delivered.” Since we
depend on older volunteer men to do the deliveries we can’t risk their
health to accomplish deliveries.
Normally,
only large furniture items will be picked up. We do not have sufficient
staff to pick up all the smaller items donors wish to provide. If drivers
can fit small items into their load, have sufficient time and are willing,
they may sometimes accept smaller items.
We
will make no deliveries or pick ups that are not on the first floor.
Likewise, we will not pick up any very large or heavy items. e.g. organs,
daybeds and some entertainment centers.
We
ask our customers to be tolerant with our limitations. We do not have the
staff and equipment to make every type of pick up and delivery, but we
appreciate their generosity.
You
may wish to provide these instructions to customers who come to the store
and ask about deliveries.